Refund policy

We hope you love your order, but we understand sometimes things don't work out!

Please note, Vintage Goods are final purchase and cannot be returned. These pieces may be aged, have chips or cracks or peeling paint due to the nature of their age and use. 

We have a 14 day return policy.  All requests for returns must be RECEIVED WITHIN 1 WEEK OF DELIVERY TO YOUR HOME email .

To be eligible for a return, your item(s) must be in the same condition that you received it, unused, undamaged, and in its original packaging.

Please carefully package fragile items so that they don’t arrive to us damaged.  Once we receive your unused and undamaged item(s), you will be issued a refund to your original form of payment.

You are responsible for all return shipping costs.  There must be a tracking number connected to the returned item(s).  Please note:  We do not provide return labels, packing slips or pay for return labels on unwanted items.

Please note:  Items sent back to us without first requesting a return (via email) WILL NOT be accepted and/or will incur a 50% restocking fee (no exceptions)

Contact us with any return questions via email .

Damages and issues

Please inspect your order upon reception and contact us immediately including photos of damages, via  email . if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, like custom products (such as personalized items).  Unfortunately, we cannot accept returns on seasonal items, sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.  You are responsible for all shipping costs.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.  If approved, you’ll be automatically refunded your original payment method.  Please remember it can take some time for your bank or credit card company to process and post the refund.